ICT Support Technicians nec – ANZSCO 313199
- Description
- This occupation group covers ICT Support Technicians not elsewhere classified.
- Skill Level
- 2
- Specialisations
-
- Applications Packager
- Computer Systems Technician
- Telecommunications Computer Systems Technician
-
Occupation Lists
This occupation is on the following skills lists:
- 190 State/Territory Sponsored and 489 State Nominated Occupations List
- 482 TSS Visa Short Term List
- 407 Training visa occupations list
- 187 RSMS Visa Occupations List
- 491 – Skilled Work Regional (provisional) visa (subclass 491)
- 494 – Skilled Employer Sponsored Regional (provisional) (subclass 494) – Employer sponsored stream
This occupation is not on the following skills lists:
- 189 Skilled Independent and Family Sponsored 489 Occupations List
- 186 ENS Visa Occupations List
- 482 TSS Visa Medium Term List
- 482 TSS Visa Regional Occupation List
See if caveats apply to this occupation for an Australian visa here.
Skills assessment authority: TRA
Group: 3131 ICT Support Technicians
- Description
- provide support for the deployment and maintenance of computer infrastructure and web technology and the diagnosis and resolution of technical problems.
- Tasks
-
- determining software and hardware requirements to provide solutions to problems
- responding to inquiries about software and hardware problems
- adapting existing programs to meet users’ requirements
- installing and downloading appropriate software
- ensuring efficient use of applications and equipment
- implementing computer networks
- designing and maintaining websites
- repairing and replacing peripheral equipment such as terminals, printers and modems
- may work in a call centre
- Skill Level
- Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia:
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)In New Zealand:
NZ Register Diploma (ANZSCO Skill Level 2)At least three years of relevant experience and/or relevant vendor certification may substitute for the formal qualifications listed above. In some instances relevant experience may be required in addition to the formal qualification.
- Occupations in this Group
-
- 313111 Hardware Technician
- 313112 ICT Customer Support Officer
- 313113 Web Administrator
- 313199 ICT Support Technicians nec
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